Services for the installer
Technical assistance by email, phone and WhatsApp, and a day of training in HD-Emia for those who fit and adjust MC Slide systems.
Support for installers
The MC Slide technical support service is designed to meet the needs of all our installers and professionals working with panoramic glazing and sliding systems. MC Slide offers specialised technical assistance, designed to make installers' work easier and to guarantee a precise, safe and flawless installation. Thanks to our experience and dedicated support, you can count on professional assistance at every stage of the project, from choosing the most suitable solution to installation and commissioning. The MC Slide services for installers are:
- HD-Emia
- The Technical Assistance email
- Phone support
- WhatsApp for installers
The MC Slide services for installers
Every service with its direct contact: pick the one you need on site.
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HD-Emia
The VEPA HD-Emia course trains installers, glaziers and technicians on MC Slide systems: taking measurements, preparing the opening, anchoring and adjustments, with a hands-on part on real systems. One day in San Giovanni in Marignano, free of charge, with a certificate of attendance.
See the course programme -
The Technical Assistance email
assistenza@mcslide.it is the mailbox for installers, window makers, glass processors and dealers who need technical support on an MC Slide system already bought or installed: a fault, a spare part, a fitting problem, a warranty claim. Write what is happening and attach a photo.
Write to technical assistance -
Phone support
The number +39 0541 734619 answers Monday to Friday, 8:30 to 13:00 and 14:00 to 17:30: the operator puts you through to technical assistance.
Call assistance -
WhatsApp for installers
On +39 339 352 1456 technical assistance receives messages, photos and videos from the site: a close-up of the carriage or the track says more than a phone call. WhatsApp only, it does not take calls.
Write on WhatsApp
The MC Slide Academy
Born to support and train the professionals of the trade, glaziers and sales people who want to deepen their skills. In the HD-Emia classrooms in San Giovanni in Marignano you work directly on the systems, from design to installation, with the technicians who make them.
- Hands-on and technical training
- Direct experience on the systems
- Certificate of attendance
- Free, registration required
A system to adjust, or a site to close?
Write to assistance or call: you get an answer from someone who knows the system in front of you.